We completed our migration to Google Apps yesterday. It was easy and inexpensive. Our outsourced IT provider took care of the behind-the-scenes stuff and prepared some user documentation. We held a couple of internal meetings before the event to establish the motivation and define the process; and a couple of internals after to provide basic training and answer questions. The IT folks started their work on Friday at 2 pm and we’re 97% complete as of Tuesday at 4 pm. Our email was never interrupted and we were able to be productive every step of the way. Not so ironically, when we did run into unanticipated challenges, we were able to resolve them quickly — with a Google search that turned up the answer.

As Mark Twain once said, “I’ve lived through some terrible things in my life, some of which actually happened.” Well, I am glad to report that while I am exhausted, none of the terrible things happened. Thank you, Google.

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Ed. Note: Great job, Rob! Thanks from all of us.